Shipping & Returns

Mobile Mark antennas are built to order, and shipping times apply after the products are manufactured. Since Mobile Mark antennas are engineered, manufactured, and distributed here in the USA, our current production lead time is 3 weeks.  In fact, around thirty percent, (30%), ship early.

While we don’t hold stock on all our items, we do offer a limited number of ready-to-ship antennas and accessories that are available for immediate shipping within 2-3 business days. Use this link to see in any are right for you.  Ready to Ship 

Like other online stores, your credit card is charged at the time of the purchase. Credit card payments are processed by a third-party processor, ensuring the latest security for your transactions while adhering to strict privacy regulations.

Mobile Mark’s preferred logistics partner is UPS; our standard method of shipping is UPS Ground.  In some cases, customers choose to provide us with their company’s shipping account numbers for UPS, FedEx, DHL., or other carriers.  We will use your shipping account number, and the shipper will bill you directly. In some cases, customers find that this results in lower shipping costs.  NOTE: Customer Shipping information is required for international shipments.

If you select “Customer Supplied Shipping Number”, your shipping charge will be shown as $0.00 at checkout and on the eStore invoice. As a reminder, delivery charges will be billed directly by your chosen shipper.

PLEASE NOTE: IF SHIPPING WITH YOUR CARRIER, YOU MUST INSERT THE CARRIER NAME + ACCOUNT NUMBER IN THE “SHIPPER CARRIER COMPANY” AND "SHIPPING ACCOUNT NUMBER” FIELDS UNDER “BILLING” DURING CHECKOUT.

ACCEPTANCE OF GOODS; RETURNS

You must inspect the Goods immediately upon receipt and give written notice to us of any claim that the Goods supplied are nonconforming within thirty (30) days of your receipt of such Goods. We will thereupon be afforded a prompt and reasonable opportunity to inspect the Goods at a location specified by us. If you fail to give such notice within thirty (30) days of receipt or fail to provide such prompt and reasonable opportunity to inspect, the Goods will be deemed to be accepted, and you will be deemed to waive any right you may have to revoke or refuse acceptance of the Goods or refuse to make payment therefor. You must receive Mobile Mark’s written authorization before returning any Goods. If Goods are returned without such written authorization, they may be refused by us. If we determine in our reasonable discretion that Goods do not comply with the Goods Warranty or the Order quantity, your exclusive remedy against Mobile Mark, if for (a) shortage, will be to require Mobile Mark to make up the shortage within ninety (90) days of our receipt of the notice; or (b) Goods that fail to comply with the Goods Warranty, will be to return the Goods to Mobile Mark, at our expense, by a reasonable method of shipment, within thirty (30) days after receiving Mobile Mark’s written authorization, whereupon we at our election shall repair or replace the same or refund the purchase price thereof. The aforesaid obligation of Mobile Mark to repair or replace Goods that fail to comply with the Goods Warranty, refund the purchase price, or make up any shortage within ninety (90) days will be (i) the limit of our liability; and (ii) your sole and exclusive remedy for Goods that fail to comply with the Goods Warranty or any shortage.